I got 3 out of the 4 new wheels I ordered today. There is a small problem with one of the wheels. It looks like it was dropped or hit with something really hard.
The wheels came in two boxes. Double boxed for its protection and there was a hole through both boxes and a dent in the rim of the wheel in the same location/angle.
So one of my wheels might be going back to Tirerack. I wrote the sales rep Rudy an email about the situation. I need to get a new wheel ASAP because I’m going to get my tires mounted and balanced on Monday.
I am hopefully waiting for his reply to see if they can send me a replacement wheel very quickly.
Despite the small imperfection, I love the wheels. They looked good on the website, and good in photos, and they look even better in person.
I can’t wait to get them put on Monday at my friends shop.
Catalano Automotive Repair in Deadham, MA.
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Paul says:
April 17th, 2008 at 9:14 am
Tirerack called. No problem they are going to take the wheel back and there is a new one on the way. It’s going to arrive on Monday so it’s cutting it pretty close.