My credit card statement this month was different for the first time. I had a balance, but the minimum payment was zero dollars. This confused me. How can I have a balance and the minimum payment be zero? I didn’t think much of this and I thought it was a mistake. I setup my payment to pay off my balance in full like I always do. I needed to find out why my minimum payment would be set to zero. So I sent a message to customer service. Chase’s customer service is very good by the way. They always get back to you quickly and accommodate you well.
You can see in the picture above that my statement clearly says I carry a balance, and my minimum payment is zero.
My message to Chase was this, “I am a little confused why my last statement says minimum payment due is 0 dollars?” Here was the response I got from Chase…
Awesome! Thanks for the good news Chase, but this is a total scam. They want me to skip this payment so they can charge me interest. I’m posting this because as soon as I read this email, I had to let everyone know about it. If they allow you to “skip” a payment don’t do it. The minimum payment for my balance would have been about $18. If I had taken Chase up on this wonderful offer I’d be charged $12 dollars in interest. So this only benefits Chase. Maybe if you were really short on cash this could help you out, but for people like me who pay all their balances in full, this is just a scam to try and make a buck off you. I know $12 dollars doesn’t seem like much but multiply that by all the accounts Chase has.
What if you had setup automatic payments? Would this not go off because the minimum payment due is zero? If so, that would really screw people over.
If you liked this, or know anyone that should know about this, please share and let me know what you think below.
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July 3rd, 2010 at 12:02 am
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December 22nd, 2010 at 4:35 pm
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